Legal terms around account access
Our Legal notice explains when you may access the account and how local requirements affect that access. Eligibility depends on local law, so you should check the rules that apply to your location before opening or using an account. We may ask you to complete phone
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verification before account access and may request account details when a payment record needs checking. DANA, OVO, GoPay and QRIS appear as local wallet context, while bank transfer and virtual account records may need matching against the account name or receipt. If a rule changes, we
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publish the relevant wording through the policy page rather than presenting a broad promise. The same Legal terms apply whether you reach the lobby from a mobile browser or desktop browser.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.